Carol Chen

"Carol made the entire selling process smooth and stress free with her professionalism and dedication. I truly appreciate her clear communication and sound advice every step of the way. Thanks to her, I sold my property at a great price with a total peace of mind. I will recommend her to anyone who needs a dedicated agent for their home buying and selling journey."

"We engaged Carol from another commercial unit. Carol has exceeded our expectations renting out all our 3 commercial units in just 2 weeks and the last was just in 1+ month , far surpassing our experience with previous agents. Her dedication and efficiency truly impressed us! We highly recommend her services if you want reliable & efficient agent. Thanks Carol!"

"I wholeheartedly recommend Carol as a trusted and exceptional property agent. Her professionalism, attention to detail, and patience made the entire property purchasing process seamless and stress-free. Carol's top-notch service exceeded my expectations. Her excellent negotiation skills ensured I secured the best possible deal. What impressed me most was her willingness to go above and beyond, providing valuable advice and insights beyond the property purchase itself. Throughout the process, Carol was diligent in her follow-ups, keeping me informed every step of the way. Her dedication and commitment to delivering exceptional results are truly commendable. Whether you're looking to purchase a property for own stay or investment, Carol is the ideal agent to engage. Her expertise, passion, and genuine interest in her clients' needs make her an outstanding professional in her field. I am grateful to have had Carol by my side during this significant transaction, and I highly recommend her to anyone seeking a reliable, knowledgeable, and results-driven property agent."

"Very professional and knowledgeable agent. She was very responsive and patient whenever I have any questions. I'm so thankful to have Carol handle my properties and highly recommends her to anyone who needs a reliable agent."

"This is my first time renting out my flat. Carol was very helpful to answer all my calls when I want to ask her questions. She handled all the flat viewing and i dont have to be there She managed to have many viewings in a week and very quickly found a very good match tenant for me in a week!! I am very happy with her speedy response. Now that the rental is on going. She still keep in touch closely with me, and help to solve my other questions regarding property."

"Concise and clear communication with regular follow-ups. Quality service and positive attitude!"

"I recently had the pleasure of working with Carol and I can't speak highly enough of her exceptional service. In our first meeting, Carol impressed me with her knowledge and dedication to our case through a detailed slideshow - The first I have ever encountered from a property agent in SG. That made us decided to go with her. Everything was handled with such care and commitment from herself - photo taking, viewings (the timing is at our convenience) and negotiating in our best interest. The result - an offer that exceeded our expectations. Her knowledge of the property market is impressive despite being in the job for a short period. Carol guided me through every step of the selling process from all areas - legal, bank, HDB and ensure I understood well. This is a dedication I have never experienced from any agent in Singapore. I felt confident and supported throughout the entire experience, thanks to her transparent communication and unwavering dedication. I 100% recommend Carol Chen"

"I want to thank Carol Chen for the outstanding service provided in helping my elderly mother rent out her flat. She came well prepared to meet up with my mother. She guided us through every step of the process with patience and clarity. We could feel Carol’s genuine care and compassion for her clients. My mother, being elderly and unfamiliar with property rental, was initially hesitant about the idea of using an agent. However, Carol took the time to listen to her concerns and explain the benefits of having professional representation. Throughout the entire process, Carol demonstrated an unwavering commitment to ensuring my mother's comfort and peace of mind. She handled all communications and negotiations with prospective tenants, alleviating any stress or anxiety my mother may have had. Thanks to Carol’s dedication and hard work, my mother's flat was rented out successfully in a remarkably short amount of time. The quality of tenants secured exceeded our expectations."

"Exceptional Service, Seamless Experience. I recently had the pleasure of working with Carol Chen from ERA to rent out my flat for a two-year period, and I cannot speak highly enough of the exceptional service and professionalism I received throughout the entire process. From our very first meeting, Carol demonstrated a deep understanding of the local rental market and provided invaluable insights into how to position my property for maximum appeal to potential tenants. She guided me through the entire rental process, from setting a competitive rental price to staging the property for viewings. What truly set Carol apart was her dedication to finding the right tenants for my property. She took the time to understand my preferences and requirements, ensuring that each prospective tenant was thoroughly screened before being presented to me. This attention to detail gave me peace of mind knowing that my property was in good hands. Thanks to her hard work and dedication,"