We couldn’t have been happier with the services Fay provided. From day one, she was completely transparent about her fees and the process, which we really appreciated. She was approachable, trustworthy, and always professional.
We asked her to help us find a family-friendly condo with a spacious apartment on a tight budget, and she delivered. She answered all our questions clearly and promptly, checked in with us regularly, and sent helpful reminders along the way.
Fay was friendly, thorough, and dedicated throughout the process. We would 100% recommend her to our friends and will definitely use her again in the future. Thank you, Fay!

Such a joy to work with and speak to - Fay is not just an agent who understands our needs, looks for what matters to us and is always ready to hear us out to advice, she is also a person of integrity and empathy. I am someone who is very unfamiliar with the process and really bad at math but she explains with kindness, never looking down on my understanding and does her very best to make the process smooth. She readily listens and allays my fears. She was clear in the process and helped us in reaching out to the different parties/stakeholders. Most of all, she is excellent at giving the options and considerations while allowing space to make decisions.

I would readily recommend her to my friends and family. Thank you Fay for always going beyond and making this experience of getting our own place so much more memorable.

She was very patient and understading. The entire process was complicated but she took the time to explain and guide us through it. She was also very accomodating and was always looking out for our best interest!

Fay has been an absolute pleasure to work with. She’s professional, efficient, and genuinely committed to doing what’s best for her clients. From marketing the property to securing quality tenants, she made the whole rental process smooth and hassle-free.

What really sets her apart is her communication and honesty — she keeps me updated not just on the property itself, but also on broader market trends, which really helps with decision-making. Her negotiation skills are excellent, and I always feel confident that she’s acting in my best interest.

Beyond that, Fay is someone I’ve come to trust deeply — not just as a reliable agent, but as a genuine friend I can count on. She brings a rare combination of warmth and professionalism, and I wouldn’t hesitate to recommend her to anyone looking for a dedicated and knowledgeable property agent.

We worked with Fay to help us locate a property to rent. Having encountered several other property agents, we can say that Fay has been remarkable and stands out from the crowd. She is meticulous in her research and preparation and highly adaptable. We started our search after 13 years in the same property and as such the criteria we were looking for changed based on what was available, cost and what we realised we liked/disliked. It was clear that Fay paid close attention to our discussions as her searches were adjusted according to not only what we communicated, but her observations of what we seemed to like. Fay is also trustworthy and honest - she maintained a balanced view on properties helping us weigh pros and cons, explaining current trends and requirements and never pushed us into decisions. She is an excellent communicator - both in terms of timeliness and clarity of what was being communicated. Once we had found a place to rent, the process/requirements were explained clearly and negotiations on our behalf were swift and successful. We are glad we found Fay and recommend her fully to anyone looking for an excellent estate agent in Singapore.