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ERA Real Estate - Trusted by Generations
SUSAN LAI

Susan Lai

Associate Division Director

CEA Registration No: R028174G
Contact Agent:
5.0
8 Reviews

8

Reviews

31

Awards Received

146

Trainings Attended

Introduction

SUSAN LAI is a property agent / real estate salesperson in Singapore, currently with ERA Realty Network. SUSAN LAI has earned her latest award of TOP GUN ELITE category in Q1 2026.

Transaction Statistics

Reviews (8)

Christine Tan (Landlord)
28 March 2026
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Susan is very helpful, responsible and very efficient in her work. This is my 4th time dealing with her and will continue to use her service in future.

Sim Kuan Mui (Landlord)
29 June 2025
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Susan very professional, helpful all the time even though my existing tenant is very difficult to handle.

Jass (Landlord)
04 February 2025
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

As both a buyer and a landlord, I have had the pleasure of working with her on multiple occasions, and she has consistently exceeded my expectations.

Years ago, I purchased my property through her, and the experience was so seamless and pleasant that I knew I had to reach out to her again when it came time to rent it out. True to form, she managed to find a tenant within just one day of listing the property! Her efficiency, professionalism, and dedication are truly unmatched.

What sets Susan apart is her deep understanding of the market, her proactive communication, and her ability to make the entire process stress-free. She goes above and beyond to ensure my property are well taken care of and it’s clear she genuinely cares about delivering results.

LUM KWAI THIAM (Landlord)
02 October 2024
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills
Peh Cheng Wan (Seller)
01 April 2024
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Susan has been our only choice of property agent since our 1st property. Susan is very professional and personable. She offered us useful information and tips that helped us to make informed decisions that suit our needs, and is always there to help us navigate any challenges or questions we have. Susan is highly reliable, knowlegeable and will remain to be our top choice property agent in the years ahead. Thank you so much, Susan :)

Awards Received (31)

Year / Period:2026 / Q1
Award:TOP GUN ELITE
Year / Period:2025 / Annual
Award:ASIA PACIFIC ELITE AWARD
Year / Period:2025 / Annual
Award:TOP 10 ASIA PACIFIC ACHIEVERS - TRANSACTIONS
Position:#5
Year / Period:2025 / Annual
Award:TOP RESALE ACHIEVER - LEASING (TRANSACTIONS)
Position:#1
Year / Period:2025 / 827
Award:TOP 900 ACHIEVERS
Position:#827
Year / Period:2025 / Q3
Award:TOP GUN ELITE
Year / Period:2025 / Q2
Award:TOP GUN ELITE
Year / Period:2024 / Annual
Award:TOP 10 ASIA PACIFIC ACHIEVERS - TRANSACTIONS
Position:#3
Year / Period:2024 / Annual
Award:TOP RESALE ACHIEVER - LEASING (TRANSACTIONS)
Position:#1
Year / Period:2024 / Annual
Award:TOP 600 ACHIEVERS
Position:#569

Trainings Attended (146)

Year / Period:2026 / May
Type:RIA
Name:PC-CRS-260092 : MASTERING PROPERTY TAXATION & CALCULATIONS - ONLINE (ZOOM)
Year / Period:2026 / May
Type:RIA
Name:PE-CRS-260170 : UPDATES ON PREVENTION OF MONEY LAUNDERING, PROLIFERATION & TERRORISM - ONLINE (ZOOM)
Year / Period:2026 / May
Type:RIA
Name:PC-CRS-260168 : THE SECRETS BEHIND THE CONDITIONS OF SALE - ONLINE (ZOOM)
Year / Period:2026 / May
Type:ERA
Name:ERA ACADEMY
Year / Period:2026 / Apr
Type:ERA
Name:ERA ACADEMY
Year / Period:2026 / Apr
Type:ERA
Name:ERA ACADEMY | COMMERCIAL AND INDUSTRIAL EXPERT SERIES | MODULE 1 | CRACK THE SHOPHOUSE CODE BY DDD TIMOTHY CHOO
Year / Period:2026 / Apr
Type:ERA
Name:DIGITAL MARKETING EXPERT SERIES – BE THE EXPERT THEY TRUST, NOT THE AGENT THEY COMPARE
Year / Period:2026 / Apr
Type:ERA
Name:ERA ACADEMY
Year / Period:2025 / May
Type:ERA
Name:ERA ACADEMY
Year / Period:2025 / Apr
Type:ERA
Name:ERA ASIA PACIFIC BUSINESS CONFERENCE 2025