Introduction
SUSAN LAI is a property agent / real estate salesperson in Singapore, currently with ERA Realty Network. SUSAN LAI has earned her latest award of SERVICE EXCELLENCE category in Annual 2025.
Transaction Statistics
Data from the past two years:
Active Listings (31)
Room Rental
Condo
Room Rental
HDB
Room Rental
Condo
For Sale
Condo
$988,000
Orchid Park Condominium
89 Yishun Street 81
2
3
893 sqft / $1,106 psf
99 Years Leasehold
Built: 1994
For Sale
HDB
For Sale
Commercial
Room Rental
Condo
Room Rental
Condo
Room Rental
HDB
Room Rental
Condo
For Rent
Commercial
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
For Sale
Condo
$1,400,000
Eastpoint Green
1 Simei Street 3
3
3
1,141 sqft / $1,227 psf
99 Years Leasehold
Built: 1999
Room Rental
Condo
Room Rental
Condo
For Rent
Condo
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
For Rent
HDB
Room Rental
Condo
Room Rental
Condo
Room Rental
Condo
For Sale
Condo
$988,000
Orchid Park Condominium
89 YISHUN STREET 81
2
3
893 sqft / $1,106 psf
99 Years Leasehold
Built: 1994
For Sale
HDB
For Sale
Commercial
For Sale
Condo
$1,400,000
Eastpoint Green
1 SIMEI STREET 3
3
3
1,141 sqft / $1,227 psf
99 Years Leasehold
Built: 1999
Reviews (6)
Jass (Landlord)
04 February 2025
Communication
Client Dedication
Value-added Services
Process Expertise
Market Knowledge
Reliability
Marketing Skills
Negotiation Skills
"As both a buyer and a landlord, I have had the pleasure of working with her on multiple occasions, and she has consistently exceeded my expectations. Years ago, I purchased my property through her, and the experience was so seamless and pleasant that I knew I had to reach out to her again when it came time to rent it out. True to form, she managed to find a tenant within just one day of listing the property! Her efficiency, professionalism, and dedication are truly unmatched. What sets Susan apart is her deep understanding of the market, her proactive communication, and her ability to make the entire process stress-free. She goes above and beyond to ensure my property are well taken care of and it’s clear she genuinely cares about delivering results."
LUM KWAI THIAM (Landlord)
02 October 2024
Communication
Client Dedication
Value-added Services
Process Expertise
Market Knowledge
Reliability
Marketing Skills
Negotiation Skills
Peh Cheng Wan (Seller)
01 April 2024
Communication
Client Dedication
Value-added Services
Process Expertise
Market Knowledge
Reliability
Marketing Skills
Negotiation Skills
"Susan has been our only choice of property agent since our 1st property. Susan is very professional and personable. She offered us useful information and tips that helped us to make informed decisions that suit our needs, and is always there to help us navigate any challenges or questions we have. Susan is highly reliable, knowlegeable and will remain to be our top choice property agent in the years ahead. Thank you so much, Susan :)"
Allan Tan (Landlord)
11 March 2024
Communication
Client Dedication
Value-added Services
Process Expertise
Market Knowledge
Reliability
Marketing Skills
Negotiation Skills
"For past several years, Susan has helped me alot to rent out my units and manage thr tenants well. It has aided me from dealing with the tenant and other matters directly and also keep the units rented out continuously with little down time. Very much appreciated her support and efficiency."
Ti Tiong Sing (Buyer)
14 November 2017
Ti Tiong Sing (Buyer)
08 August 2017
Awards Received (25)
- SERVICE EXCELLENCE
- TOP 10 ASIA PACIFIC ACHIEVERS - TRANSACTIONS
- TOP RESALE ACHIEVER - LEASING (TRANSACTIONS)
- TOP 600 ACHIEVERS
- TOP 500 ACHIEVERS
- TOP GUN ELITE
- TOP 400 ACHIEVERS
- TOP 500 ACHIEVERS
- ERA ASIA PACIFIC ELITE AWARD
- TOP 10 ASIA PACIFIC ACHIEVERS - TRANSACTIONS
- TOP RESALE ACHIEVER - LEASING (TRANSACTIONS)
- TOP 500 ACHIEVERS
- TOP 500 ACHIEVERS
- ERA ASIA PACIFIC ELITE AWARD
- TOP 500 ACHIEVERS
- TOP 200 ACHIEVERS
- SERVICE EXCELLENCE AWARD
- TOP 800 ACHIEVERS
- ERA ASIA PACIFIC ELITE AWARD
- TOP 100 ACHIEVERS
- TOP 400 ACHIEVERS
- TOP 100 ACHIEVERS
- TOP 10% ACHIEVERS
- TOP 300 ACHIEVERS
- ERA MILLION DOLLAR CLUB
Trainings Attended (136)
- Feb 2025
- RIA - P201S1086 = DIVORCE AND MATRIMONIAL CASES AFFECTING PROPERTY RESALE - ONLINE - ZOOM
- RIA - P104S1076 = EMPOWERING BUYERS: DECOUPLING, TRUSTS, GIFT TRANSFER & OVERSEAS PURCHASE - ONLINE - ZOOM
- Nov 2024
- ERA - USM 1
- Jul 2024
- ERA - AGENT BRIEFING 100-SELL-1 OR 99-1 WHAT IS THE DIFFERENCE AND IS IT LEGAL
- ERA - ULTIMATE SALES BOOSTER
- ERA - ULTIMATE SALES BOOSTER
- May 2024
- ERA - Q2 2024 LEADERS AND ACHIEVERS AWARDS CONFERENCE
- Mar 2024
- ERA - ERA ASIA PACIFIC BUSINESS CONFERENCE 2024
- Feb 2024
- RIA - P201S0902 = STRUCTURING TIMEFRAME & DETAILS COMPUTATION FOR HDB RESALE FLAT - ONLINE - ZOOM
- RIA - P311S1036 = ESSENTIALS OF REAL ESTATE INVESTMENT - PART 2 - ONLINE - ZOOM
- Aug 2023
- ERA - Q3 CAREER ADVANCEMENT DAY
- Mar 2023
- ERA - ASIA PACIFIC BUSINESS CONFERENCE 2023
- ERA - USM 1
- ERA - USM 1 SALES+ OPEN AI GPT-3 WITH FULL PROP-TECH INTEGRATION
- ERA - USM 1
- Feb 2023
- ERA - USM 1
- RIA - P201S1020 : UPDATE RULES ON CPF USAGE AND HDB HOUSING LOANS - ONLINE - ZOOM
- RIA - P204S0948 : MARKETING NEW COMMERCIAL PROPERTIES - ONLINE - ZOOM
- Aug 2022
- ERA - ERA Q3'22 CAREER ADVANCEMENT DAY
- Jun 2022
- ERA - LEGAL TALK
- Apr 2022
- ERA - USM 1 : ERA DIGITAL TOOLS
- Mar 2022
- RIA - P201S0905 - DIVORCE, ESTATE & FINANCIAL ISSUE CASES AFFECTING HDB RESALE - ONLINE - ZOOM
- Feb 2022
- RIA - P204S0993 - MARKETING COMMERCIAL SHOPHOUSES - ONLINE - ZOOM
- Dec 2021
- ERA - FULFIL YOUR REAL ESTATE GOALS WITH MYERA!
- ERA - USM 1 : ERA DIGITAL TOOLS
- Sep 2021
- ERA - USM 1 : ERA DIGITAL TOOLS
- Jul 2021
- ERA - MONTHLY DIRECTION WITH CEO MARCUS CHU
- Jun 2021
- ERA - MONTHLY DIRECTION WITH CEO MARCUS CHU
- ERA - USM 1 : ERA DIGITAL TOOLS
- May 2021
- ERA - MONTHLY DIRECTION WITH COO MARCUS CHU
- Apr 2021
- ERA - USM 1 : ERA DIGITAL TOOLS
- ERA - UTE 2
- Mar 2021
- ERA - MONTHLY DIRECTION WITH COO MARCUS CHU
- RIA - P204S0929 - INTRODUCTION TO RETAIL MARKETING - ONLINE ZOOM
- RIA - P204S0941 - INTRODUCTION TO OFFICE LEASING - ONLINE - ZOOM
- Oct 2020
- ERA - 7 COMPELLING REASONS WHY CLAVON WILL BE THE NEXT SELL OUT PROJECT
- Sep 2020
- ERA - THE PERFECT ENTRY AND EXIT STRATEGY OF A SAVVY INVESTOR
- Jul 2020
- ERA - USP 2 : ASSETS PROGRESSION
- ERA - ULTIMATE SMART MARKETING
- Jun 2020
- ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR
- ERA - MASTER VIDEO MARKETING WITH PROJECT VIRTUAL TOURS
- ERA - ULTIMATE SMART MARKETING
- ERA - ULTIMATE SALES BOOSTER
- ERA - LEGAL TALK
- May 2020
- ERA - DIGITAL PLATFORM SEMINAR
- ERA - "REMOTE CONTROL" CLOSINGS WITH 360 VIRTUAL TOURS
- ERA - MASTERING FACEBOOK FROM BEGINNER TO EXPERT
- ERA - POSITIVE MENTAL ATTITUDE
- ERA - ULTIMATE AGENT TRAINING
- ERA - USM 2 : MASTERING FACEBOOK FROM BEGINNER TO EXPERT
- ERA - LEARN THE PROVEN TRADEMARK TECHNIQUES PRESENTATION IN PROJECT CLOSINGS
- ERA - USS 1 : PROVEN TRADEMARK SALES TECHNIQUES IN PROJECT CLOSING
- ERA - ERA TRAINING
- ERA - USP 1 : LISTING PRESENTATION
- ERA - DIGITAL PLATFORM SEMINAR
- ERA - DPS | HOW TO ACE YOUR PROSPECTING DURING THE CIRCUIT BREAKER BY 99.CO
- ERA - USS 5 | RENTAL MASTERY (ONLINE FREE SESSION) - NICOLE LIM
- ERA - USM 1 | FULFIL YOUR REAL ESTATE GOALS WITH MYERA! BY DAVID SEAH
- ERA - INSTAGRAM MARKETING
- ERA - PERSONAL BRANDING SEMINAR
- ERA - USM 3 | HOW TO BOOST YOUR DIGITAL QUOTIENT DURING CIRCUIT BREAKER (ONLINE FREE SESSION) BY SOPHIA NG
- ERA - USM 4 | PERSONAL BRANDING SEMINAR (ONLINE FREE SESSION) BY ALTON SEOW
- ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR
- ERA - MASTERING FACEBOOK FROM BEGINNER TO EXPERT
- ERA - USM 2 | MASTERING FACEBOOK FROM BEGINNER TO EXPERT (ONLINE FREE SESSION) - KELVIN NEO
- Apr 2020
- ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR
- ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR | COVID-19 GREAT LOCKDOWN - MARCUS CHU, COO
- ERA - ULTIMATE WEALTH SEMINAR
- ERA - ULTIMATE WEALTH SEMINAR | STAY ON TOP OF YOUR BUSINESS!
- ERA - [UCS] TEA TALK SERIES | 29 APRIL 2020 | 5-6PM | BY GARY LAU
- RIA - P311S0736 - FINANCIAL CALCULATIONS & TAX PLANNING FOR DECOUPLING - ONLINE - ZOOM
- ERA - ERA DIGITAL TOOLS
- ERA - ERA DIGITAL TOOLS | WHAT’S NEW FOR IERA?
- ERA - LUNCH CHAT ON HOME ERGONOMICS
- ERA - USM | "REMOTE CONTROL" CLOSINGS WITH 360 VIRTUAL TOURS (ONLINE FREE SESSION) - KEITH TAN
- ERA - EMAIL MARKETING SEMINAR
- ERA - EMAIL MARKETING SEMINAR | EMAIL MARKETING FOR REAL ESTATE BY EMARSTIY
- ERA - [UCS] TEA TALK SERIES | 23 APRIL 2020 | 5-6PM | BY KEVIN LIM
- ERA - SOCIAL MEDIA MARKETING SEMINAR
- ERA - SOCIAL MEDIA MARKETING SEMINAR | ACCELERATE YOUR LEAD GEN WITH 3C'S TECHNIQUES
- ERA - [UCS] TEA TALK SERIES | 22 APRIL 2020 | 5-6PM | BY JAMES POH
- ERA - 7 CRITICAL FUNDAMENTALS TO STRUCTURE A DEAL
- ERA - UAS | RISE TO LEAD - JACK CHUA, CEO
- ERA - ULTIMATE AGENT SEMINAR
- ERA - USS 1 | 7 CRITICAL FUNDAMENTALS TO STRUCTURE A DEAL (ONLINE FREE SESSION) - EUGENE KOH
- ERA - SALES PITCH & PURCHASE TECHNIQUE
- ERA - USP 5 | SALES PITCH & PURCHASE TECHNIQUE (ONLINE FREE SESSION) - JIM TEH
- ERA - DIGITAL PLATFORM SEMINAR
- ERA - DIGITAL PLATFORM SEMINAR | THE ART OF SELLING NEW LAUNCHES
- ERA - [UCS] TEA TALK SERIES | 17 APRIL 2020 | 5-6PM | BY CHRIS CHEN
- ERA - UAS | MY JOURNEY IN REAL ESTATE - JACK CHUA, CEO
- ERA - ULTIMATE AGENT SEMINAR
- RIA - P201S0091 - HDB RESALE POLICIES & PROCEDURES AFFECTING SELLERS - ONLINE - ZOOM
- ERA - DIGITAL PLATFORM SEMINAR
- ERA - DIGITAL PLATFORM SEMINAR | CLOSE DEALS FASTER AND OPEN UP SALES LEADS WITH HOME LOAN REPORT AND REFINANCING
- Mar 2020
- ERA - USS 1 | PROJECT MARKETING MASTERY
- May 2019
- ERA - 2019 FREE CPD PROGRAM
- Apr 2019
- RIA - C2:L1 - (C2L1S0141) PRIVATE PROPERTY RESALE POLICIES AND PROCEDURES
- RIA - C2:L1 - (C2L1S0692) CASE STUDIES - COMMON PITFALLS TO AVOID IN REAL ESTATE TRANSACTIONS
- ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR
- Mar 2019
- ERA - ASSETS PROGRESSION MASTERY
- Feb 2019
- ERA - 2019 ASIA PACIFIC BUSINESS CONFERENCE DINNER
- Jul 2018
- ERA - 2018 ERA PROJECT MARKETING APPRECIATION NIGHT
- Jun 2018
- ERA - MASS BRIEFING @ NOVOTEL AT STEVENS (THE POLARIS @ LEVEL 1) ON 7TH MAY (MONDAY), 3-5PM.
- May 2018
- ERA - Q2’18 CAREER ADVANCEMENT DAY
- Apr 2018
- ERA - TWIN VEW TRAINING BY PROJECT DDS
- Mar 2018
- ERA - TWIN VEW SHOWFLAT VIEWING, 28 MARCH 2018, WEDNESDAY, 12.30PM - 2.30PM
- RIA - C2:L1 - (C2L1S0620) TRANSFERRING OWNERSHIP OF A PROPERTY - PART 1
- Feb 2018
- ERA - KINGSFORD CORE TEAM FACEBOOK MARKETING CAMPAIGN
- Aug 2017
- ERA - 2017 ERA CONNECT LAUNCH PARTY
- Jun 2017
- ERA - APPLICATION FOR PREVIEW TEAM FOR HUNDRED PALMS
- May 2017
- ERA - SEASIDE RESIDENCES BRIEFING
- Apr 2017
- RIA - C2:L1 - (C2L1S0197) UNDERSTANDING SELLER STAMP DUTIES (SSD)
- RIA - C2:L1 - (C2L1S0141) PRIVATE PROPERTY RESALE POLICIES AND PROCEDURES
- Feb 2017
- ERA - 2017 ERA ASIA PACIFIC BUSINESS CONFERENCE
- ERA - PARK PLACE RESIDENCES AT PLQ SHOWSUITES BRIEFING/VIEWING
- Sep 2016
- ERA - THE ALPS RESIDENCES BUYER SEMINAR
- ERA - PARC RIVIERA
- Jun 2016
- RIA - C2:L1 - (C2L1S0090) HDB RESALE POLICIES AND PROCEDURES AFFECTING BUYERS
- Sep 2015
- ERA - PROJECT MARKETING - PROJECT TIME 3PM
- May 2015
- ERA - RIVERBANK SEMINAR
- ERA - CELEBRATION NITE - KINGSFORD WATERBAY SHOWFLAT
- Dec 2014
- ERA - ERA TEAMMATES' X'MAS CUM APPRECIATION NIGHT@BELLEWATERS
- Mar 2014
- ERA - PUTERI COVE RESIDENCES SITE TOUR
- Nov 2013
- ERA - INSIGHTS FROM 2013 URA MASTER PLAN
- Oct 2013
- ERA - 2013 ERA MANAGERS CONFERENCE
- ERA - THRIVE | HOW TO MAKE $100K SELLING ISKANDAR MALAYSIA PROPERTY
- Sep 2013
- ERA - POWER MONDAY | REGULAR ADVERTISING VS POWERFUL MARKETING STRATEGIES
- ERA - MARKET INTELLIGENCE & ANALYSIS - PAYA LEBAR
- ERA - POWER MONDAY | BREAKTHROUGH IN REAL ESTATE INVESTMENT TO INCREASE NETWORTH & CASH FLOW
- ERA - MARKET INTELLIGENCE & ANALYSIS - PUNGGOL
- ERA - ESSENTIALS OF PROJECT MARKETING
- ERA - POWER MONDAY | HELP YOUR CLIENT SAVE MONEY WHEN BUYING COMMERCIAL PROPERTIES
- ERA - ESSENTIALS OF PRIVATE PROPERTY RESALE
- May 2013
- ERA - ACCELERATION
- Jun 2012
- ERA - PROPERTYGURU TRAINING