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ERA Real Estate - Trusted by Generations
SUSAN LAI

Susan Lai

Associate Division Director

CEA Registration No: R028174G
Contact Agent:
5.0
9 Reviews

8

Listings for Sale

16

Listings for Rent

9

Reviews

32

Awards Received

137

Trainings Attended

Introduction

SUSAN LAI is a property agent / real estate salesperson in Singapore, currently with ERA Realty Network. SUSAN LAI has earned her latest award of TOP GUN ELITE category in Q2 2026.

Transaction Statistics

Active Listings (35)

  • All Listings
  • For Sale
  • For Rent

Reviews (9)

Kimberlly (Buyer)
22 August 2026
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Susan demonstrated exceptional professionalism through out he sale of our unit. We are impressed by her ability to understand our needs and view decisions from our perspective and offering thoughtful advice and guidance at each step. She is very responsive and easy to reach out to whenever we have queries. Working with Susan was a genuine pleasure.

Christine Tan (Landlord)
28 March 2026
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Susan is very helpful, responsible and very efficient in her work. This is my 4th time dealing with her and will continue to use her service in future.

Sim Kuan Mui (Landlord)
29 June 2025
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Susan very professional, helpful all the time even though my existing tenant is very difficult to handle.

Jass (Landlord)
04 February 2025
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

As both a buyer and a landlord, I have had the pleasure of working with her on multiple occasions, and she has consistently exceeded my expectations.

Years ago, I purchased my property through her, and the experience was so seamless and pleasant that I knew I had to reach out to her again when it came time to rent it out. True to form, she managed to find a tenant within just one day of listing the property! Her efficiency, professionalism, and dedication are truly unmatched.

What sets Susan apart is her deep understanding of the market, her proactive communication, and her ability to make the entire process stress-free. She goes above and beyond to ensure my property are well taken care of and it’s clear she genuinely cares about delivering results.

LUM KWAI THIAM (Landlord)
02 October 2024
1. Communication
2. Client Dedication
3. Value-added Services
4. Process Expertise
5. Market Knowledge
6. Reliability
7. Marketing Skills
8. Negotiation Skills

Awards Received (32)

Year / Period:2026 / Q2
Award:TOP GUN ELITE
Year / Period:2026 / Q1
Award:TOP GUN ELITE
Year / Period:2025 / Annual
Award:ASIA PACIFIC ELITE AWARD
Year / Period:2025 / Annual
Award:TOP 10 ASIA PACIFIC ACHIEVERS - TRANSACTIONS
Position:#5
Year / Period:2025 / Annual
Award:TOP RESALE ACHIEVER - LEASING (TRANSACTIONS)
Position:#1
Year / Period:2025 / 827
Award:TOP 900 ACHIEVERS
Position:#827
Year / Period:2025 / Q3
Award:TOP GUN ELITE
Year / Period:2025 / Q2
Award:TOP GUN ELITE
Year / Period:2024 / Annual
Award:TOP 10 ASIA PACIFIC ACHIEVERS - TRANSACTIONS
Position:#3
Year / Period:2024 / Annual
Award:TOP RESALE ACHIEVER - LEASING (TRANSACTIONS)
Position:#1

Trainings Attended (137)

Year / Period:2026 / May
Type:RIA
Name:PC-CRS-260092 : MASTERING PROPERTY TAXATION & CALCULATIONS - ONLINE (ZOOM)
Year / Period:2026 / May
Type:RIA
Name:PE-CRS-260170 : UPDATES ON PREVENTION OF MONEY LAUNDERING, PROLIFERATION & TERRORISM - ONLINE (ZOOM)
Year / Period:2026 / May
Type:RIA
Name:PC-CRS-260168 : THE SECRETS BEHIND THE CONDITIONS OF SALE - ONLINE (ZOOM)
Year / Period:2026 / May
Type:ERA
Name:COMMERCIAL/INDUSTRIAL EXPERT PRO-COACHING BY DDD TIMOTHY CHOO
Year / Period:2026 / Apr
Type:ERA
Name:COMMERCIAL AND INDUSTRIAL EXPERT SERIES | MODULE 1 | CRACK THE SHOPHOUSE CODE BY DDD TIMOTHY CHOO
Year / Period:2026 / Apr
Type:ERA
Name:ERA ACADEMY | COMMERCIAL AND INDUSTRIAL EXPERT SERIES | MODULE 1 | CRACK THE SHOPHOUSE CODE BY DDD TIMOTHY CHOO
Year / Period:2026 / Apr
Type:ERA
Name:DIGITAL MARKETING EXPERT SERIES | MODULE 2 | BE THE EXPERT THEY TRUST, NOT THE AGENT THEY COMPARE BY GDD K S TAN
Year / Period:2026 / Apr
Type:ERA
Name:DIGITAL MARKETING EXPERT SERIES – BE THE EXPERT THEY TRUST, NOT THE AGENT THEY COMPARE
Year / Period:2025 / May
Type:ERA
Name:AGENT BRIEFING: ERA WINS CASE IN THE HIGH COURT – KEY LEARNING POINTS AND TAKEAWAYS B Y KEO EUGENE LIM AND SVP NICHOLAS POA
Year / Period:2025 / Apr
Type:ERA
Name:ERA ASIA PACIFIC BUSINESS CONFERENCE 2025