Serene Gan

"Serene has been an amazing guide and friend in constant renewals in a very challenging market. She is wise, patient and very process oriented to make sure everything is done the right way. She provides insightful advise and helps clients take the right decisions"

"The agent was truly experienced in her skills, she was able to promote our flat to such high standards and attract many clients. I was deeply impressed by her service as she managed to sell our flat in just 1 day. I definitely appreciate her exceptional and professional service."

"The agent was knowledgeable and experienced. She was very efficient in assisting us during the buying process, giving us timely response and clear instructions. I appreciate her professional and exceptional service."

"The agent, Mrs. Serene Gan provided me with a very professional and excellent service during the whole procedure for reaching the tenancy contract with the new tenant."

"Serene is approachable, always ready to assist and makes every part of the purchasing journey smooth sailing and stress free. Will definitely recommend her service to friends and family."

"Serene Gan is a dedicated, committed, responsible and reliable agent who goes beyond her call of duty. We would highly recommend her to anyone who needs to buy/sell or rent their property."

"The agent did a good job by doing a video shooting of my unit before marketing it. This managed to attract quite a number of prospective buyers for the viewing."

"Pleasant m, soft spoken agent with good patience and helpful in answering any queries. Responsible and hardworking.,"

"Ms Serene Gan is a very dedicated agent who will go the extra mile to help you clinch a good deal. Serene has been our family agent helping us to buy, sell and rent out our houses for more than a decade. We have complete trust in her."

"Serene is a very nice, friendly and also professional agent, she consistently exhibited a friendly, helpful, and supportive attitude throughout the whole process. She always promptly responses to our inquiries, marking the communication between us and the landlord more smoothly. Also love her beautiful voice tone, when she introduced the house to us, we feel like we are looking at a “home” not just a “house”."

"颜诗玲非常有耐心和责任心，帮我们处理了许多的疑难杂症。房子在海外很多年了我也不担心，因为把房子交给她打理，非常安心，值得信任。我愿意用所有美好的词汇去形容她，并且也会继续推荐给我身边的朋友！"

"Friendly, timely & excellent customer service"

"We have appointed Serene Gan as our property agent over 15 years plus starting from buying and selling our 1st Hdb flat until now as our agent to let out our condo. With her effort, our condo let out speedy. We feel very comfort and confident to appoint her as our property agent all over the years."

"Serene Gan is very professional and kind Property Agent . She helped us to buy the the house within our expected timeline . She is very knowledgeable and give us full information why we can buy that house as investment. After bought the house , she helped us to settle the tenant as well. She was patient and worked through some tough situations without breaking a sweat. Her promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended her to one of my good friend. She also helped my friend to find a good tenant within 3 days. When I am looking to buy again I will not hesitate to call Serene Gan again."

"Serene has been a good send as an agent. She has been transparent and authentic. She has helped inform me about my rights and really helped a lot with negotiating an agreement that made sense to me. She has become a friend and understands the needs of my family and gives her advice accordingly. She is a huge asset to ERA"

"Serene Gan is much amazing agent, she is extremely efficient and professional, she only spend 3 days to complete the transaction and meet my expectation rental. I was really impressed by her ability and service, I can’t find any reasons not recommend her to my friends ,she is a highly recommended property agent.👍👍"

"Serene is the best agent we've had the pleasure of working with. We have worked with her across 7 yrs. During this time she has helped us buy, rent and ultimately sell the property. Serene is very hardworking and very trustworthy. With Serene as your agent, you can be rest assured she will be working tirelessly to get the best for you. I recommend her to all my friends and family.... and highly recommend her to you too!!"

"Serene helped me find my first rental apartment in Singapore and I was extremely happy with the process and the apartment. She was warm and professional, very knowledgeable about the current housing market, and super responsive to my questions and requests. Serene didn’t just treat me as a client but as friend and would truly help to analyze the pros and cons of the apartments. I would highly recommend Serene to friends and families and would work with her again."

"Serene is patient, sincere and honest. We trust her professional advise arrange storage to uncluttered our flat and give it a new coat of paint. She then help stagging bring some props artificial plant lightings and wall paintings. She did professional video and VR 360 Video and professional photography for Marketing of my flat. She invested lots of money in advertising and do Attracted many potential buyers. She sold our flat in 1 day with very high COV. We will Surely recommend her service to our friends and relatives."

"Serene帮助我们租房多年，经验丰富专业，工作细致负责。除了租赁的问题之外，帮我们与房客的沟通以及房屋维护等方面做了很多工作。在租约到期前总是会预先提前做了很多准备，让我们完全没有后顾之忧，我们非常信赖她，也非常感谢她和她先生多年的帮助。"

"Serene从业多年， 非常专业,经验丰富且非常有耐心同理心,工作细致，给我们很多专业的数据和意见帮助决策，很感谢她与我们始终保持密切的联系，及时为我们解决问题和疑惑。"

"Serene is professional with good Work ethic. She is very patient and helpful assisting me in purchase of this home after she helped sold my flat. We missed the boat 3 times but she perseveres and work harder. Within 3 weeks succeeded getting my family this new home matches our requirements (amenities, financial and timeline) I will surely recommend her service to my friends."

"Serene Gan puts most of her effort to marketing our property and able to rent out our property in short period (within 1 month) because of her professionalism."

"Serene managed to helped me secured tenant without physical viewing. She managed to settle all doc and confirmed the deal within very short time frame. Greatly appreciate her hard work"

"Very satisfied with Sereen. Excellent service"

"Serene Gan is very patient and makes effort to explain clearly any queries posted to her. She did a very good job securing a new tenant for me which met my rental requirements. She is reliable and responsible and quick in following up to make viewing appointments expeditiously as well as checking on feedback after the viewing. She is good at highlighting good points about my property to interest prospect tenants."

"Very reliable,dependable with good communication skills."

"She is a competent agent who managed to sell my property in a very short time. She is friendly and approachable and went the extra mile for me. I would highly recommend her as a agent."

"I have a very good experience with Serene Gan.. She is very detail, hard working, caring and gentle person. I would highly recommend her."

"Serene is a capable and competent agent who goes the extra mile for you. Highly recommended."

"Serene is a capable and competent agent who goes the extra mile for you. Would not hesitate to recommend her services to my family and friends."

"Serene is a competent and knowledgeable agent who goes the extra mile for you. She has managed to sell both my properties and assisted me in buying a new one concurrently in less than 2 months time. I would not hesitate to recommend her services."

"Our reliable family agent and friend!"

"Serene is an absolute pleasure to work with. She managed the marketing, negotiation, getting down to details with enthusiasm and amazing energy. She is reliable and honest and has always reverted on any query . She has supported us even after the tenant moved in with a brilliant customer centric approach. I would highly recommend her for any property related transaction"

"Serene is incredibly professional and easy to talk with. I have had a good time with cooperating with serene all in the past years. Hope our future cooperation will be smooth and pleasant as usual."

"Serene is truly a customer-centric person who is dedicated, hardworking, knowledgeable, up-to-date with the latest regulation and marketing trends, goes-to-extra miles, friendly. Always prompt to any messages and calls and claim to ascertain the situation and provide solutions to any problem. Will definitely recommend to any of my relatives and friends and whomever that is looking for a trustworthy property agent. Anthony"

"Serene updated us regularly of the currently property market demands (especially during this Covid-19 situation). Used wide range of platform & highlights to promote our property. During this period, we can see many potential buyers coming to view (pre-CB) and also arranged zoom viewing. We are pleased with Serene on how she managed to make it so convenient for us and sold our unit at a favourable price during CB phase 2. She also assisted and answer all our queries throughout the process. Many thanks again Serene!!!"

"Serene is efficient and follow up promptly with my request."

"Serene has been helping me for more than a decade with the leasing of the apartment. I appreciate Serene for many expert services which had made the leasing of my property a breeze. Lately Serene also assisted in sale of the apartment. The apartment was sold shortly after I accepted Serene's feedback and did some improvement works that made the apartment more impressive to prospective buyer. Serene is indeed a very knowledgeable and dedicated agent and very professional too."

"With her efforts, closed the deal within one month with only one viewing. Thank her."

"I have being using Serene's service for almost all my properties transaction for almost 15 years! She has being very consistent and delivering professional service with passionate attitude! Superb!"

"I write to commend Ms Serene Gan, your Senior Marketing Director for the wonderful service rendered to my wife and myself for the past 3 years when she attended to our apartment at Blk 8 Cantonment Close. Serene is very professional, well informed, engaging and patient when attending to our needs. Very often she keeps us updated via whatsapp, taking photos of our apartment during the handing over for both the outgoing tenants and incoming tenants for which we are very impressed. We will not hesitate to highly recommend Ms Serene Gan's services to my relatives, colleagues and friends."