Very pleasant.
I would like to express my sincere appreciation for Ms. Serene Gan for her professionalism, competence, and dedication throughout my property transaction. From the very beginning, she was attentive, responsive, and extremely knowledgeable. She took the time to understand my requirements, provided sound and practical advice, and handled every aspect of the process with efficiency and care. Her excellent communication and attention to detail gave me great confidence and made what could have been a stressful process feel remarkably smooth. What impressed me most was her commitment to achieving the best possible outcome for me. She was always patient, transparent, and willing to go the extra mile whenever necessary. Her professionalism and integrity were evident throughout the entire process. I would have no hesitation in recommending Serene to anyone looking for a reliable, competent, and trustworthy property agent. She is truly a credit to her profession, and I am very grateful for all her help and support.
Deliver with promptness and steadiness
Serene helped me to secure a tenant within 2 weeks. I am satisfied with her service and would highly recommend her.
My family and I have engaged the service from Agent Serene Gan for more than 10 years. She is super efficient and professional and will take the extra mile to help us. We deeply appreciate her excellent service and will continue to support and engage her service to sell, buy or rent our properties .
| Year | Period | Award | Position |
|---|---|---|---|
| 2026 | Q3 | TOP GUN ELITE | |
| 2026 | Q2 | TOP GUN ELITE | |
| 2026 | Jun | TOP 100 ACHIEVERS | #89 |
| 2026 | Q1 | TOP GUN ELITE | |
| 2025 | Annual | TOP 20% ACHIEVERS | |
| 2025 | Q3 | TOP GUN ELITE | |
| 2025 | Q2 | TOP GUN ELITE | |
| 2025 | Q2 | TOP 500 ACHIEVERS | #491 |
| 2024 | Annual | TOP 20% ACHIEVERS | |
| 2024 | Annual | TOP 20% ACHIEVERS |
| Year | Period | Type | Name |
|---|---|---|---|
| 2026 | Nov | ERA | NTUC LEARNING HUB | AI LEARNING EXPERIENCE PLATFORM (LXP) |
| 2026 | Nov | ERA | ERA X SINGTEL X SIM ACADEMY | TIKTOK 3-DAY MASTERCLASS |
| 2026 | Oct | ERA | PRIVATE RESALE EXPERT SERIES | MODULE 6 | THE ART OF MAKING THE DEAL BY SDA TRACY TEO AND SDD ERIC GOH |
| 2026 | Sep | ERA | AGENTECH AI | AI LEAD GEN AND PERSONAL BRANDING FOR PROPERTY AGENTS BY BR ACADEMY |
| 2026 | Aug | ERA | TOWNHALL WITH CEO MARCUS CHU (AUG 2026) |
| 2026 | May | RIA | PC-CRS-260092 : MASTERING PROPERTY TAXATION & CALCULATIONS - ONLINE (ZOOM) |
| 2026 | May | RIA | PE-CRS-260170 : UPDATES ON PREVENTION OF MONEY LAUNDERING, PROLIFERATION & TERRORISM - ONLINE (ZOOM) |
| 2026 | May | RIA | PC-CRS-260056 : ESSENTIAL KNOWLEDGE FOR HDB OWNERS UPGRADING TO EXECUTIVE CONDO - ONLINE (ZOOM) |
| 2026 | Mar | ERA | GLOBAL SHOCK LOCAL OPPORTUNITY |
| 2026 | Mar | ERA | UAS | GLOBAL SHOCK LOCAL OPPORTUNITY BY CEO MARCUS CHU |